Privacy Policy

1. Introduction

ReviewGrow ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully. By using our Service, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

We may collect the following categories of information:

• Account and identity information: name, email address, phone number, business name, and billing/shipping address when you register or place an order.
• Payment information: billing details and payment method information. Payment card data is typically processed by third-party payment processors; we do not store full card numbers on our servers.
• Service-related information: business locations, Google Business Profile details, service preferences, order history, and communications with our support team.
• Technical and usage data: IP address, browser type and version, device information, pages visited, referring URLs, and timestamps. We may use cookies and similar technologies to collect this information.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services, including processing orders and delivering the services you request.
• Create and manage your account and authenticate you when you sign in.
• Communicate with you about your account, orders, support requests, and important updates or changes to our services.
• Send you marketing communications (where you have opted in) and respond to your inquiries.
• Improve our website and services, develop new features, and analyze usage patterns.
• Detect, prevent, and address fraud, security issues, and abuse.
• Comply with legal obligations and enforce our Terms of Service.

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service providers: We may share data with trusted vendors who assist us in operating our website, processing payments, sending emails, or providing support (e.g., hosting, analytics, payment processors). These providers are contractually required to protect your data and use it only for the purposes we specify.
• Legal requirements: We may disclose your information if required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy commitments.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption where appropriate, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure; we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

6. Cookies and Similar Technologies

We use cookies and similar technologies (e.g., session storage, pixels) to enhance your experience, remember your preferences, analyze site traffic, and support security. You can control cookies through your browser settings; disabling certain cookies may limit some features of our website. For more details, see our cookie banner or settings on the site.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, we will delete or anonymize it in accordance with our retention policies.

8. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to certain exceptions.
• Restriction or objection: Request restriction of processing or object to certain processing of your data.
• Portability: Request a copy of your data in a structured, machine-readable format (where applicable).
• Withdraw consent: Where we rely on consent, you may withdraw it at any time.

To exercise these rights, please contact us using the details below. You may also have the right to lodge a complaint with a supervisory authority in your jurisdiction.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we take steps to ensure that your data receives an adequate level of protection, including through standard contractual clauses or other approved mechanisms where required by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or your personal data, please contact us.